Effective Date: January 1, 2025
At Pipe Masters Plumbing, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, PipeMastersAZ.com, or interact with our services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: When you contact us, schedule services, or submit forms, we may collect your name, email address, phone number, and any other information you voluntarily provide.
- Call Recordings: Phone calls to Pipe Masters Plumbing may be recorded for training and quality assurance purposes.
- Technical Information: When you visit our Website, we may collect non-personal data such as your IP address, browser type, and browsing activity for analytics purposes.
2. How We Use Your Information
Your information is used for the following purposes:
- To provide and improve our plumbing services.
- To respond to your inquiries and service requests.
- To schedule appointments and communicate with you about your services.
- To enhance training and ensure quality customer service through call recordings.
- To analyze website usage and improve user experience.
3. Information Sharing
We value your privacy and do not sell, trade, or rent your personal information to third parties. Your information remains private and is shared only as necessary to:
- Fulfill service requests with trusted service providers and contractors.
- Comply with legal obligations or enforce our terms and policies.
4. Call Recording Policy
Phone calls to Pipe Masters Plumbing may be recorded to enhance staff training and maintain the quality of our services. These recordings are kept secure and used solely for internal purposes.
5. Data Security
We implement industry-standard measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Despite our efforts, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Your Privacy Choices
You have the right to:
- Request access to the personal information we hold about you.
- Request corrections to any inaccuracies in your personal information.
- Opt-out of certain communications by contacting us at info@pipemastersaz.com.
7. Third-Party Links
Our Website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites. We recommend reviewing their privacy policies before providing any personal information.
8. Updates to This Privacy Policy
Pipe Masters Plumbing reserves the right to modify this Privacy Policy at any time. Updates will be posted on this page with the updated effective date. Continued use of our Website or services constitutes your acceptance of the revised policy.
9. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Pipe Masters Plumbing
1210 W Alameda Dr., Ste #103 Tempe, AZ 85282
Email: info@pipemastersaz.com
Thank you for trusting Pipe Masters Plumbing with your personal information.